Support

Contact

Email: support@mindrivo.com

You can also write from Settings → “Feedback and questions” in the app. Please do not include diary content.

Where are my records stored?

On your iPhone and on our servers. They are encrypted before they are stored on the server, and even the admin console cannot see what is inside. Sign in with the same account to continue on a new phone or on the web version.

I deleted something by mistake

Settings → “Trash” lets you restore anything deleted within the last 30 days. Right after deleting, you can also tap “Undo” at the bottom of the screen.

How do I cancel Mindrivo Plus?

In iPhone Settings → your name → “Subscriptions” → “Mindrivo”. You can also open it from Settings → “Mindrivo Plus” → “Manage subscription” in the app. After cancelling, you can use Plus until the end of the period you paid for.

If you cancel during the free trial, you are not charged.

I would like a refund

Payments go through the App Store, so refunds are handled by Apple. Please request one at reportaproblem.apple.com.

Plus went back to free after I changed phones

Tap Settings → “Mindrivo Plus” → “Restore purchase”. You need to be signed in with the same Apple ID you bought it with.

I want to move my records to another app

Settings → “Export data” saves them as text, Markdown, PDF, a spreadsheet (CSV) or all data (JSON).

How do I delete my account?

Use “Delete account” at the bottom of Settings. In case of a mistake we keep it for 30 days, then delete it for good. If you subscribe to Plus, cancel it first (deleting the account does not cancel the App Store subscription).

About the AI’s answers

The AI’s answers, organizing and reviews are made automatically and may contain mistakes. Please make important decisions yourself. Your records are never used to train AI.

The Service does not provide medical care, diagnosis or counselling. When things are hard, please talk to a doctor or a support line.